Winfrey's Commencement Address - What impressed Me

http://news.harvard.edu/gazette/story/2013/05/winfreys-commencement-address/

I know you all understand better than most that real progress requires authentic — an authentic way of being, honesty, and above all empathy. I have to say that the single most important lesson I learned in 25 years talking every single day to people, was that there is a common denominator in our human experience. 

I have to say that the single most important lesson I learned in 25 years talking every single day to people, was that there is a common denominator in our human experience. Most of us, I tell you we don’t want to be divided. What we want, the common denominator that I found in every single interview, is we want to be validated. We want to be understood.

One of them Khadijah Williams, who came to Harvard four years ago. Khadijah had attended 12 schools in 12 years, living out of garbage bags amongst pimps and prostitutes and drug dealers; homeless, going in to department stores, Wal-Mart in the morning to bathe herself so that she wouldn’t smell in front of her classmates, and today she graduates as a member of the Harvard Class of 2013.